A friend of mine recommend that I read How to Win Friends and Influence People by Dale Carnegie. Not only that, but she recommended I read it once every year.
As soon as I began reading Friday afternoon, I realized why she had recommended I read the book with such frequency. I also became rather self-conscious because as I sat alone at lunch reading the book, it may have seemed I was doing so because I do not have any friends. Fortunately for me, that is not the case, but I digress.
Carnegie describes ways in which the reader may become more others-centered, more empathetic, and engaged in interpersonal relations. He speaks of improving one's listening skills and appealing to the interests of others in discussion. In a nutshell, his message stems from the Golden Rule: "Do unto others as you would have them do to you." How can you make others feel worthy, important, and appreciated?
The more I read, the more I found myself reminiscing upon the good old speech Dad would give the Sunday before the first day of school. Since we changed schools fairly frequently, my siblings and I often felt a certain degree of trepidation associated with meeting a whole host of new and unfamiliar faces.
"To make a friend, you have to be a friend," Dad would always tell us.
This seems to be at the heart of Dale's call to action. Dad didn't just tell us this. He taught this message to us through his actions. At his practice, the vast majority of patients rave about Dad's kind, friendly manners and his evident humility. His patients feel cared for and respected, which are uncommon sentiments felt at medical offices.
Once during the summer at the drugstore, Dad was picking up some prescriptions and I some mascara. As I was perusing the CoverGirl section, another shopper, a physically and perhaps mentally handicapped woman, joined me and we got to chatting about the available deals on mascaras. We agreed that we would equally contribute to a two-for one deal on "Falsies," a line by Maybelline. Still mooching off the parents (it was break...come on!), I handed Dad our choices at the counter so that he could purchase them. Once away from the counter, he handed over the woman's mascara. She insisted she contribute to the purchase, but Dad would not let her. She thanked him and me profusely and we left the store for home.
Sitting in the copilot seat of the red Chrysler Town and Country, I was suddenly uncomfortable with how unnatural it was for me to help someone even in such a small way. It came so easily for Dad. I was stirred and encouraged to act the same, and no longer be "all talk."
On the way to a workout, I called my Dad and asked him if he had ever read the book. He said he hadn't. I read him a few of the major points and he said, "Well, that sounds like a lot of common sense." I had no choice but to rather sheepishly agree.
The golden rule sounds intuitive enough due to cultural reinforcement and, for us behavioral economics people, "empathic neurons" as Jeremy Rifkin. We read techniques for getting along with people in self-help books and hear about them in leadership classes or parents' lectures, but when does it really sink in? When do we find ourselves not encouraged, but challenged to live up to our opportunities to act kindly and empathetically. For me, it was by following my role model, my Dad.
Yep. My mom got a good one.




